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December 10-14  
December 11-13  

New York City
Tuesday, December 11 10:00 AM - 5:30 PM
Wednesday, December 12 10:00 AM - 5:30 PM
Thursday, December 13 10:00 AM - 4:00 PM
Electronic Commerce Symposium
Monday, December 10

Learn from successful electronic commerce executives and analysts in these wide-ranging discussions of their experiences selling online to businesses and consumers and get an update on exciting new trends like Web auctions, buyer-driven commerce and the explosion of Internet commerce opportunities internationally.

Forum Moderator: Tom Kuegler, General Partner, Porthos Consulting

Sponsored by:

10:00 AM - 11:00 AM
Opening Remarks

Ann Cairns, Vice President and Global e-Solutions Head, Citibank e-Business, Citigroup

11:15 AM - 12:30 PM
Multi-Channel Retailing: Making It Work

Multi-channel retailers - those with storefront, online and/or mail order points of service - are expected to dominate online consumer sales by next year. Learn from successful practitioners how multi-channel delivers what retailers, manufacturers and consumers need, while achieving the goals of greater sales, cost efficiencies and profits. See what it takes to sell more products and services through all access and delivery points and understand the necessity of combining online sales, physical stores and existing brands.

Angela Kapp, Presidnet, Angela Kapp Consulting

1:30 PM - 2:30 PM
Collaborative Commerce

Beyond the Web storefront, electronic commerce enables a merchant to collaborate more effectively with customers, employees, suppliers and trading partners, rapidly increasing a company's responsiveness and integrating the entire value chain online. Learn the best practices in collaborative commerce and discuss the latest trends that are transforming the process of selling online.

Moderator: Mark McDonald, Director of the Center for Process Excellence, Accenture
Panelists: Cliff Stockley, Vice President of Client Services, Framework Technologies
Ramesh Balakrishnan, Co-Founder, ePropose
Paul Gilmartin, Vice President of Product Management, MatrixOne, Inc.

2:45 PM - 4:00 PM
EC Visions

In this popular and wide-ranging exploration of the near future, join a group of visionaries and experts in a five- and ten-year perspective on new developments including m-commerce, intelligent agents, XML standards, collaborative commerce, biometrics, smart cards, 3D storefronts and more.

Moderator: Michael Drapkin, CEO, XB5 Partners, Inc. and Chair of eCommerce Management, Columbia University's Executive IT Management program
Panelists: Ray Dolan, President and CEO, Flarion Technologies
John McEleney, COO, SolidWorks Corporation
Jay Caplan, Vice President of Business Development, Financial Content, Inc.
patrick Byrne, CFO,

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